REDCOM adopted the International Academy of Emergency Dispatch (IAED) Fire Priority Dispatch System (FPDS) in 2018.The FPDS combines the latest technology in systematic call interrogation with the ability to logically prioritize dispatch responses and give lifesaving pre-arrival instructions immediately to the caller at the scene, saving precious time while first responders arrive. The protocol has been designed to protect against liability while increasing call processing effectiveness and assuring measurable standards of equalized care to the public. In addition, your center will benefit from over 40 years of experience in the emergency dispatching field and will have the opportunity to learn from other centers experience as the protocol grows. Special protocols exist for escaping from burning buildings and sinking vehicles

                      

The MPDS is in part based on published standards by the National Association of EMS Physicians (NAEMSP), the American Society for Testing and Materials (ASTM), the American College of Emergency Physicians (ACEP), the U.S. Department of Transportation (USDOT), the National Institutes of Health (NIH), the National Emergency Number Association (NENA), and more than 30 years of research, development, and field testing throughout the world. The protocol contains 38 Chief Complaint Protocols, Case Entry and Exit information, call termination scripts, and additional verbatim instruction protocols for AED support, cardiopulmonary resuscitation (CPR), childbirth assistance, tracheostomy airway and breathing, and the Heimlich maneuver. Special protocols for stroke identification, aspirin administration, pandemic flu triage, and chemical suicide have also been released.

EMERGENCY FIRE & MEDICAL DISPATCH

What is Fire Priority Dispatch?

REDCOM Dispatch in Santa Rosa, CA is a Joint Powers Authority established in 2002 under the California Joint Exercise of Powers Act to provide centralized emergency Fire and EMS dispatching to emergency response agencies within Sonoma County. REDCOM is operated on contract by American Medical Response.

What is Medical Priority Dispatch?

FOR IMMEDIATE RELEASE: October 24th, 2017

REDCOM RELEASES TIME LAPSE VIDEO OF SONOMA COUNTY FIRES: The video shows a heat map of Fire-Related Emergencies that occurred in Sonoma County from approximately 1930 on 10-08 to 2400 hrs on 10-09. The emergency types include: Structure Fires, Vegetation Fires, Rescues and Hazardous Conditions . 


http://www.pressdemocrat.com/news/6875692-181/behind-the-scenes-at-sonoma

LEARN HANDS-ONLY CPR AND SAVE LIVES!

REDCOM FIRE & EMS DISPATCH

Serving Sonoma County, California Fire & EMS Agencies since 2002

FOR IMMEDIATE RELEASE:  March 29, 2017
REDCOM Earns Accreditation as an Emergency Medical Dispatch Center of Excellence from The International Academies of Emergency Dispatch 


SERVING:

  • AMR Sonoma County
  • Bell's Ambulance
  • Bennett Valley FPD
  • Bodega Bay FPD
  • Cal Star
  • Cazadero CSD
  • City of Healdsburg FD
  • City of Petaluma FD
  • City of Santa Rosa FD
  • City of Sebastopol FD
  • City of Sonoma (Sonoma Valley)
  • Coast Life Support
  • Sonoma County CSA 40 Agencies 
  • Forestville FPD
  • Geyserville FPD
  • Glen Ellen FPD
  • Gold Ridge FPD
  • Graton FPD
  • Kenwood FPD
  • Monte Rio FPD
  • North Sonoma Coast FPD
  • Occidental CSD
  • Rancho Adobe FPD
  • Reach Air
  • Rincon Valley FPD
  • Russian River FPD
  • Schell-Vista FPD
  • Sheriff Helicopter
  • Timber Cove FPD
  • Valley of the Moon FPD
  • VeriHealth
  • Windsor FPD

PRESS RELEASES

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