REDCOM FIRE & EMS DISPATCH
Serving Sonoma County, California Fire & EMS Agencies since 2002
REDCOM adopted the International Academy of Emergency Dispatch (IAED) Fire Priority Dispatch System (FPDS) in 2018.The FPDS combines the latest technology in systematic call interrogation with the ability to logically prioritize dispatch responses and give lifesaving pre-arrival instructions immediately to the caller at the scene, saving precious time while first responders arrive. The protocol has been designed to protect against liability while increasing call processing effectiveness and assuring measurable standards of equalized care to the public. In addition, your center will benefit from over 40 years of experience in the emergency dispatching field and will have the opportunity to learn from other centers experience as the protocol grows. Special protocols exist for escaping from burning buildings and sinking vehicles
FOR IMMEDIATE RELEASE: March 29, 2017
REDCOM Earns Accreditation as an Emergency Medical Dispatch Center of Excellence from The International Academies of Emergency Dispatch
The MPDS is in part based on published standards by the National Association of EMS Physicians (NAEMSP), the American Society for Testing and Materials (ASTM), the American College of Emergency Physicians (ACEP), the U.S. Department of Transportation (USDOT), the National Institutes of Health (NIH), the National Emergency Number Association (NENA), and more than 30 years of research, development, and field testing throughout the world. The protocol contains 38 Chief Complaint Protocols, Case Entry and Exit information, call termination scripts, and additional verbatim instruction protocols for AED support, cardiopulmonary resuscitation (CPR), childbirth assistance, tracheostomy airway and breathing, and the Heimlich maneuver. Special protocols for stroke identification, aspirin administration, pandemic flu triage, and chemical suicide have also been released.
EMERGENCY FIRE & MEDICAL DISPATCH
What is Fire Priority Dispatch?
What is Medical Priority Dispatch?
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FOR IMMEDIATE RELEASE: October 24th, 2017
REDCOM RELEASES TIME LAPSE VIDEO OF SONOMA COUNTY FIRES: The video shows a heat map of Fire-Related Emergencies that occurred in Sonoma County from approximately 1930 on 10-08 to 2400 hrs on 10-09. The emergency types include: Structure Fires, Vegetation Fires, Rescues and Hazardous Conditions .
LEARN HANDS-ONLY CPR AND SAVE LIVES!